FAQs
We offer a wide range of high-quality products, including makeup, beauty devices, skincare, personal care, mother & baby products, clothing, appliances, and furniture. We cater to businesses worldwide, providing reliable wholesale solutions.
To place an order, simply browse our product categories, select the items you wish to purchase, and follow the checkout process. For bulk orders or special requests, you can contact our team directly for personalized assistance.
Yes, we ship globally. Our efficient logistics ensure that your order is delivered on time and securely to your destination, no matter where you are located.
Yes, we specialize in bulk orders and customized products. If you need specific quantities or personalized branding for your products, please reach out to our customer service team for detailed assistance.
We aim for complete customer satisfaction. If you are not satisfied with your purchase, please contact us within 30 days of receiving your order. We offer returns and exchanges for eligible items. Please refer to our Return Policy page for full details.
Once your order has been shipped, we will send you a tracking number via email. You can use this number to track your order through our courier partner’s website.
Yes, many of our products come with warranties. Please check the individual product pages for warranty details. For any product-related issues, feel free to contact us, and we’ll assist you promptly.
We accept various payment methods, including credit/debit cards, bank transfers, and online payment gateways. All transactions are secure, and we ensure the protection of your personal information.
You can reach our customer support team by emailing [email protected] or by using our Contact Us page for live chat. We are available to assist you during business hours and are happy to answer any inquiries.
We cater to both small businesses and large enterprises. While minimum order quantities may vary depending on the product, we offer flexible options for wholesale and bulk orders. For detailed information, please reach out to our sales team.
Shipping times vary based on your location and the shipping method selected. Domestic orders typically arrive within 5-7 business days, while international shipments may take 7-14 business days depending on the destination. You’ll receive an estimated delivery time when your order is processed.
Yes, we offer product samples for select items. If you are interested in testing our products before placing a larger order, please contact us with your request, and we will provide further details on how to proceed.
Once an order is placed, we process it quickly to ensure timely shipping. If you need to cancel or modify your order, please contact us as soon as possible. We’ll do our best to accommodate any changes before the order is dispatched.
If you are interested in becoming a reseller or distributor, please visit our Partnership page or contact our sales team directly. We are always looking for new partners to grow our global network.
Yes, we offer special pricing for bulk orders. The exact discount depends on the quantity and product type. Please contact our sales team for a customized quote based on your specific needs.
We prioritize sustainability and partner with manufacturers who share our commitment to eco-friendly practices. Many of our products are designed with sustainable materials and processes. For specific eco-friendly product details, please refer to the product descriptions.
If you receive a damaged or defective product, please contact our customer service team immediately. We will arrange for a replacement or refund, depending on the issue. Kindly provide photos or detailed descriptions of the damage to expedite the process.
Yes, our team can assist you with product recommendations based on your business needs. If you are unsure about which products best suit your market, feel free to reach out, and we’ll guide you through the selection process.
At the moment, we do not have a loyalty or referral program, but we are always exploring ways to offer additional benefits to our customers. Stay connected with us for updates on potential rewards programs.
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